customer_Experience_trend_Nepal

In recent years, customer experience Trends have emerged as an important component in driving business success. Due to the COVID-19 epidemic, new customer experience norms have emerged, making it even more essential for meeting expectations. This landscape is expected to evolve further in 2023, with breakthrough technology and changing consumer behavior and expectations. Likewise, it...

Digital_customer_service

In the ever-shifting customer service landscape, businesses are sailing the digital wave with “Digital Customer Service” (DCS). This acts as the wind in their sails, helping them navigate the digital sea and maintain a competitive edge. What is Digital Customer Service? Digital customer service, often stated as e-support or online customer assistance, involves harnessing digital...

CustomerService_nepal

Nepal, dwelling in the Himalayas, is well-known for its rich culture, warm hospitality, and breathtaking landscapes. Its economic progress highlights diverse sector customer service. Prominent in all industries, Nepal’s customer service landscape is a potent mix of opportunities and challenges, especially in Banking, Hotels, Airlines, and Telecom. Vince Lombardi’s quote, “It takes months to find...

Blog-KMPL

In today’s dynamic business landscape, the value of going above and beyond for customers is worth its weight in gold. Exceptional customer service is essential for building strong relationships and brand loyalty. It relies on empathy, patience, and effective communication, often eased through inbound call centers. What is an inbound call center? An inbound call...

https://kantipurmanagement.com/wp-content/uploads/2023/07/kmpl-logo-1.png

Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.

Lagankhel-19,  Lalitpur, Nepal | Email: info@kantipurmanagement.com
Phone No:  +977 1 5430599, 5432572 | +977 9801016516

Copyright 2023. Kantipur Management Pvt Ltd . All rights reserved.