SERVICE

Surveillance
and
Monitoring

Surveillance
and
Monitoring
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CCTV / CC Camera Monitoring

CCTV / CC Camera Monitoring

Our CCTV / CC camera monitoring solutions can help you keep your property safe and secure by providing you with 24/7 video surveillance. We can monitor your cameras for any suspicious activity and alert you immediately if there is a problem.We offer a comprehensive range of CCTV / CC camera monitoring services, including:

Monitoring: We will monitor your cameras 24/7 and alert you immediately if there is any suspicious activity.

Recording: We will record the footage from your cameras and store it for a specified period of time.

Reporting: We will provide you with regular reports on the activity that has been captured by your cameras.

BPO Services
BPO Services

Voice Recording & Quality Audit

Voice Recording & Quality Audit

Voice recording and quality audit is the process of recording the interactions then listening to them to identify areas for improvement. This can help you to improve the quality of your customer service by identifying areas where your employees can improve their communication skills, serve customer better, resolve customer issues more efficiently, and provide a more positive customer experience.

Recording interactions: We will record the interactions at your store/location for a specified period.

Listening interactions: We will listen the interactions and identify areas for improvement.

Providing feedback to your employees: We will provide feedback to your employees on their performance and how they can improve their customer service skills.

BPO Services

In-Depth Expertise

Extensive Partners

Proven Longevity

ISO 27001  Certified

Project Delivery Structure

Process
  • Understanding expectations
  • Outline the process requirement
  • Define process delivery plan
People
  • Hiring talents for the process
  • Onboarding, Technology Training
  • Culture – Know how, Dos and Don’ts
  • Ready for production
Talent Development
  • Training and Needs Analysis
  • Continuous Development Plan
  • Up skilling and Certification
Performance
  • Key Process Performance Metrics
  • People – Employee Satisfaction
  • Quality Management System – Live, Side-by-Side, Recorded
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Why Choose Our Services

Results-Driven Approach

We are dedicated to delivering tangible results that align with your business objectives and contribute to your growth.

Customer-Centric Approach

We prioritize understanding your customers’ needs to deliver personalized experiences that exceed expectations.

Professional Outreach

Our team of trained professionals ensures that every interaction reflects positively on your brand, fostering trust and credibility.

State-of-the-Art Technology

Our advanced call center technology ensures seamless call routing, efficient issue resolution, and accurate data management.

Scalability

Whether you’re a startup or an established enterprise, our flexible solutions can adapt to your evolving business requirements.

Skilled Professionals

Our team consists of trained and experienced people who provide exceptional service and maintain high standards of professionalism.

Cost-Effective

Benefit from cost savings without compromising on service quality. Outsourcing your call center needs to us allows you to allocate resources more strategically.

Our Services

Experience seamless customer interactions. Elevate your online presence through Social Media Management, fostering meaningful connections and enhancing brand impact.
Enhance call center efficiency with our specialized services. Inbound ensures great customer care, and Outbound strengthens sales. Elevate experiences and achieve goals.
Maximize data value with our thorough entry and processing. Typing, formatting, validation, and transformation, we convert raw data to insights, resulting smarter decisions.
Simplify workforce management with our comprehensive staffing, EOR and payroll management services. We ensure a seamless process that empowers your business growth.
Optimize your finances with our accounting and bookkeeping services. From precise bookkeeping to seamless accounting and tax compliance, we ensure accuracy and compliance.
Optimize medical operations from billing and processing to coding and record keeping, we handle healthcare finances, ensuring accurate records, allowing you to focus on delivering quality patient care.
Elevate mortgages with our Mortgage and reporting services. From documentation and compliance to coordination and credit checks, we streamline the process for your financial success.
Boost security with our surveillance services. From remote CCTV monitoring to voice recording and quality audits, we offer comprehensive solutions. Rely on us for top-notch premises security.
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Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.

Lagankhel-19,  Lalitpur, Nepal | Email: info@kantipurmanagement.com
Phone No:  +977 1 5430599, 5432572 | +977 9801016516

Copyright 2023. Kantipur Management Pvt Ltd . All rights reserved.