Live Chat Service Bridge the Gap Between Business and Customer
27Jan
Live Chat Service Bridge the Gap Between Business and Customer
Customer service plays a major role in building a business. When you serve your customers beyond what you’re selling them, then you will be able to bridge the gap between business and clients. Live chat service has become an effective way to do just that! Businesses should be accessible, and potential buyers must feel valued...
What Is Back Office Support and Why Should You Outsource It to Nepal?
4Jan
What Is Back Office Support and Why Should You Outsource It to Nepal?
Every business needs solid back-office support. It is the backbone of an organization that every mid-size or large-scale business must have to succeed. Though necessary, it is often difficult for companies to invest in the resources, workforce, and technology to enhance the potential of the department working in the back office. They can, however, come...
Hire Virtual Assistants: Find Your Perfect Remote Employee in Nepal
3Jan
Hire Virtual Assistants: Find Your Perfect Remote Employee in Nepal
It has become extremely crucial for companies to grow through fast-paced tactics today. But this will also take time, money, and effort. However, hiring virtual assistants is a solution to almost all of these problems. Virtual assistant hiring has grown worldwide along with challenges faced by economies globally. Hiring cheaply is synonymous with hiring virtually....
Finding Skilled IT Staff with Employer of Record EOR Services in Nepal
2Jan
Finding Skilled IT Staff with Employer of Record EOR Services in Nepal
Finding the best IT professionals has become both expensive and crucial in the current digital age. IT has become one such field without which no firm can operate, regardless of its size. And, the irreplaceable nature of Information Technology is applicable worldwide. However, with growing awareness of the field and more efficient staff forces in...
PEO vs. EOR Services: Which Is Right For Your Organization?
1Jan
PEO vs. EOR Services: Which Is Right For Your Organization?
PEO and EOR services have made it possible for HRs throughout industries to hire remotely while aiding the company in remaining profitable in the long run. With the growth in popularity of both PEO and EOR services, companies have been opting for these services more commonly than hiring in-house employees. Likewise, outsourcing has also helped...
Call Center Quality Assurance: Guide and Best Practices
1Jan
Call Center Quality Assurance: Guide and Best Practices
Quality assurance is one of the crucial aspects in call centers to ensure all the interactions are as professional and precise as possible. Call center quality assurance helps increase efficiency in all the tasks that take place in the call center. In the modern age, there has been a great emphasis on improving customer experience...
Bookkeeping Outsourcing Services: Transform Your Financial Efficiency in Business
1Jan
Bookkeeping Outsourcing Services: Transform Your Financial Efficiency in Business
Bookkeeping has always been essential to helping companies operate properly. However, in a fast-paced world like the current one, it has become just as necessary to outsource the services. As a company owner, you cannot always invest your valuable time in a task like bookkeeping that may seem insignificant compared to other more important and...
10 Creative Tips to Keep Your Customers Happy
26Dec
10 Creative Tips to Keep Your Customers Happy
For any business to grow and remain relevant, they need to keep their customers happy. The satisfaction of a buyer determines whether a business is going to be successful or not. Any business that has satisfied and returning customers will grow better and be able to earn more revenue in the long run. As for...
10 Best Practices for Conducting Customer Experience Analysis
12Dec
10 Best Practices for Conducting Customer Experience Analysis
Customer experience is an important aspect of analyzing a business. Every business has the motive to grow their customer satisfaction to bring in more revenue. Without good customer experience, companies will go under loss and will eventually come close to perishing with time. Customer experience includes the experience that a customer has with both the...
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Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.

Lagankhel-19,  Lalitpur, Nepal | Email: info@kantipurmanagement.com
Phone No:  +977 1 5430599, 5432572 | +977 9801800012

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