Customer service plays a major role in building a business. When you serve your customers beyond what you’re selling them, then you will be able to bridge the gap between business and clients. Live chat service has become an effective way to do just that! Businesses should be accessible, and potential buyers must feel valued...
Every business needs solid back-office support. It is the backbone of an organization that every mid-size or large-scale business must have to succeed. Though necessary, it is often difficult for companies to invest in the resources, workforce, and technology to enhance the potential of the department working in the back office. They can, however, come...
It has become extremely crucial for companies to grow through fast-paced tactics today. But this will also take time, money, and effort. However, hiring virtual assistants is a solution to almost all of these problems. Virtual assistant hiring has grown worldwide along with challenges faced by economies globally. Hiring cheaply is synonymous with hiring virtually....
Finding the best IT professionals has become both expensive and crucial in the current digital age. IT has become one such field without which no firm can operate, regardless of its size. And, the irreplaceable nature of Information Technology is applicable worldwide. However, with growing awareness of the field and more efficient staff forces in...
PEO and EOR services have made it possible for HRs throughout industries to hire remotely while aiding the company in remaining profitable in the long run. With the growth in popularity of both PEO and EOR services, companies have been opting for these services more commonly than hiring in-house employees. Likewise, outsourcing has also helped...
Quality assurance is one of the crucial aspects in call centers to ensure all the interactions are as professional and precise as possible. Call center quality assurance helps increase efficiency in all the tasks that take place in the call center. In the modern age, there has been a great emphasis on improving customer experience...
Bookkeeping has always been essential to helping companies operate properly. However, in a fast-paced world like the current one, it has become just as necessary to outsource the services. As a company owner, you cannot always invest your valuable time in a task like bookkeeping that may seem insignificant compared to other more important and...
For any business to grow and remain relevant, they need to keep their customers happy. The satisfaction of a buyer determines whether a business is going to be successful or not. Any business that has satisfied and returning customers will grow better and be able to earn more revenue in the long run. As for...
Customer experience is an important aspect of analyzing a business. Every business has the motive to grow their customer satisfaction to bring in more revenue. Without good customer experience, companies will go under loss and will eventually come close to perishing with time. Customer experience includes the experience that a customer has with both the...
Bookkeeping services are the foundation upon which financial matters are built, where they methodically track, sort, and steer the financial transactions of a business or individual. They function as the key that unlocks the door to finicky financial record-keeping, allowing well-informed decisions and helping navigate away from the tax-related hurdles that may lurk in the...
Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.
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