In the ever-shifting customer service landscape, businesses are sailing the digital wave with “Digital Customer Service” (DCS). This acts as the wind in their sails, helping them navigate the digital sea and maintain a competitive edge. What is Digital Customer Service? Digital customer service, often stated as e-support or online customer assistance, involves harnessing digital...


In today’s competitive business world, staff outsourcing has emerged as an important strategy for many organizations. With the increase in demand for remote working, organizations have begun to outsource staff as per their necessity. The main objective behind outsourcing is to help businesses achieve their goals with minimal operating costs and losses. What is staff...

Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.

Lagankhel-19,  Lalitpur, Nepal | Email:
Phone No:  +977 1 5430599, 5432572 | +977 9801016516

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