We are deeply grateful for Kantipur Management’s exceptional services in Customer Support Outsourcing, Tele-Sales Campaign Management, and Skilled Staff Outsourcing Services for our Service Centers. Over the past seven years, partnership with Kantipur Management has consistently exceeded our expectations, and we commend their exceptional performance.
The team consistently demonstrates remarkable professionalism and punctuality, which has greatly contributed to the success of our operations. We rely on the expertise of KMPL in customer service management outsourcing, and tele-sales campaign management, and it has undoubtedly strengthened our customer service department.
DGM – Customer Service & After Sales
Dish Media Network Limited
OUR CLIENT’ SAY
Kantipur Management have been providing us their Staff Outsourcing service for the past four years, for our Customer Service team. We are very much satisfied with their performance. They have displayed their ability in managing the Human Resources right from the hiring process to retaining them, the complete lifecycle. They have displayed complete knowledge in ensuring compliance to people and processes.
Kantipur Management has proven their strength in managing our Customer Service Department with over 85 skilled employees.
Deputy Human Resource Manager
Vianet Communication Private Limited
OUR CLIENT’ SAY
We are really pleased with Kantipur Management. They have provided us with Call Center Consulting and Call Center Agent Management Outsourcing services. During the period February 2015 to April 2017, Kantipur Management excellently setup the Call Center inside our own premise at Kantipur Publications. They took on complete recruitment and management process.
We were pleased to have them manage the complete call center services for us and making sure the expectations were met, and right support was availed to our customers.
Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.