OUR CLIENT’ SAY

We are deeply grateful for Kantipur Management’s exceptional services in Customer Support Outsourcing, Tele-Sales Campaign Management, and Skilled Staff Outsourcing Services for our Service Centers. Over the past seven years, partnership with Kantipur Management has consistently exceeded our expectations, and we commend their exceptional performance.

The team consistently demonstrates remarkable professionalism and punctuality, which has greatly contributed to the success of our operations. We rely on the expertise of KMPL in customer service management outsourcing, and tele-sales campaign management, and it has undoubtedly strengthened our customer service department.

Sabin Maharjan
DGM – Customer Service & After Sales
Dish Media Network Limited

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OUR CLIENT’ SAY

Kantipur Management have been providing us their Staff Outsourcing service for the past four years, for our Customer Service team. We are very much satisfied with their performance. They have displayed their ability in managing the Human Resources right from the hiring process to retaining them, the complete lifecycle. They have displayed complete knowledge in ensuring compliance to people and processes.

Kantipur Management has proven their strength in managing our Customer Service Department with over 85 skilled employees.

Sajina Sharma
Deputy Human Resource Manager
Vianet Communication Private Limited

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OUR CLIENT’ SAY

We are really pleased with Kantipur Management. They have provided us with Call Center Consulting and Call Center Agent Management Outsourcing services. During the period February 2015 to April 2017, Kantipur Management excellently setup the Call Center inside our own premise at Kantipur Publications. They took on complete recruitment and management process.

We were pleased to have them manage the complete call center services for us and making sure the expectations were met, and right support was availed to our customers.

Pushpa Raj Giree
Human Resource Manager
Kantipur Media Group

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EXPERIENCES WITH KMPL 

Positive and learning environment for novice to kick start your career with the BPO services the company offers.

Right place to learn, grow and contribute towards creating memorable experiences.

Professional and dedicated team, understands business needs & align to enhance the overall customer experience.

Delivering Excellent Results

The company helped achieve higher FCR and CSI with the excellent work and support function they have in place.

Working for over two years, good friendly work environment & care for employees.

AWESOME FEELS AT KMPL 

Award Winning Team

Team driven with excellence and customer satisfaction

Awesome Achievements

Proven records of achieving customer success and repeat business

Conducive Environment

Foster challenges, innovative ideas and bring about positive changes

Custom Working Time

Match timings to work with the 24/7 service we provide to customers

Benefits/Rewards

Benefits as guided by the local labor law, performance based rewards

Business Acumen

Grow your skills, as your work and develop confidence on the role

Celebrate Happiness

Celebrate success, moments together and spread happiness.

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Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.

Lagankhel-19,  Lalitpur, Nepal | Email: info@kantipurmanagement.com
Phone No:  +977 1 5530599, 5532572 | +977 9801016516

Copyright 2023. Kantipur Management Pvt Ltd . All rights reserved.