Social media is very crucial in today’s competitive environment. Be it a startup or a multinational company, social media is being used to bridge the gap between your potential customer, maintain a brand presence, and increase sales. And social media management can help you achieve these goals. What is Social Media Management? In simple words,...
Taking seamless key performance indicators offline to maximise the long tail. Keeping your eye on the ball while performing a deep dive.
In today’s dynamic business landscape, the value of going above and beyond for customers is worth its weight in gold. Exceptional customer service is essential for building strong relationships and brand loyalty. It relies on empathy, patience, and effective communication, often eased through inbound call centers. What is an inbound call center? An inbound call...
Kantipur Management Private Limited (KMPL) is an ISO certified company. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing.
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