Outbound Call Center – Trusted BPO and HR Outsourcing Company in Nepal

Advices Featured Story0Outsource Telesales Team to Nepal: A Cost-Effective Solution for Revenue Growth

In today’s competitive business environment, businesses are constantly looking for strategies and innovation to boost their revenue growth. One such strategy can be outsourcing a telesales team to countries like Nepal. In telesales outsourcing, the company hires a third-party organization that specializes in handling sales-related operations, particularly selling products or services over the phone. Similarly,...

Article0Top 10 Customer Experience Trends in Nepal 2023

In recent years, customer experience Trends have emerged as an important component in driving business success. Due to the COVID-19 epidemic, new customer experience norms have emerged, making it even more essential for meeting expectations. This landscape is expected to evolve further in 2023, with breakthrough technology and changing consumer behavior and expectations. Likewise, it...

Article0Why choose KMPL for Outbound Call Center in Nepal?

Outbound call centers are the “secret sauce” of modern business operations, helping businesses engage customers, boost sales, and gather data efficiently. What is an outbound call center? An outbound call center is like a team in a company that actively reaches out to customers or potential clients by making phone calls. The main gig of...

Article1State of Customer Service Management in Nepal

Nepal, dwelling in the Himalayas, is well-known for its rich culture, warm hospitality, and breathtaking landscapes. Its economic progress highlights diverse sector customer service. Prominent in all industries, Nepal’s customer service landscape is a potent mix of opportunities and challenges, especially in Banking, Hotels, Airlines, and Telecom. Vince Lombardi’s quote, “It takes months to find...